Your First Appointment

Dear Patient,

We have received your referral to the Sussex Musculoskeletal (MSK) Partnership (Physiotherapy, Osteopathy, & Care Navigation Service). We would like to offer you your first ‘What Matters to You’ appointment:

• This first appointment will focus on what matters to you to ensure you receive the right treatment first time.
• The appointment will be by telephone. This will come up as a ‘withheld number’.
• You will be booked in with either a Physiotherapy specialist or a Care Navigation specialist depending on your referral. Physiotherapists are able to provide direction & guidance for more complex conditions. Care Navigators are able to provide treatment direction as well as guidance for what other support networks, groups, and treatments are available.
• If you need a follow up appointment this will be in one of our hospital-based Physiotherapy departments.

If you do not book an appointment or contact us within 2 weeks, you will be discharged from our service. We will assume you no longer need our care.

If you book an appointment but are unable to take your call please contact us on 01273 242 054 (option 2) to rebook to a new date.